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Privacy Policy

This privacy policy statement applies to only. It does not apply to information collected and stored by any means other than the website

Privacy of Personal Information: Out of respect for the privacy of its users, the Emirates Concorde website ( ) refrains from obtaining personal information from users without their explicit consent. Emirates Concorde does not distribute, sell or rent any personal information collected via its website. Emirates Concorde does not send unsolicited emails to users of its site.

Lost & Found Policy

Guidelines in the Implementation of "Lost & Found Policy for Hotel Establishment":

All items found are endorsed and logged in the "Lost & Found" section of the Housekeeping Department and kept available for police inspection at anytime.

Items such as air tickets, cheques, credit card & passports should be handed over to the Front Office Manager or the Duty Manager immediately after it has been logged for records.A guest or visitor enquiring about the lost item should provide proper identification before the item is returned.

All found items are to be labeled and kept in sealed envelopes and will be kept in storage for 3 months. After 3 months, all unclaimed lost & found items whether valuable or non-valuable will be returned to the nearest police station.

Incase a guest or visitor enquires about a lost item which has been handed over to the Police, the hotel will contact the concerned police station and refer to the police receipt regarding the item if it still claimable or if it has already been auctioned for charity.

In Accordance with the Federal Penalties Law, the found items are considered as lost money & the ownership of which may not be transferred to others, and if unclaimed, should not be given to the Ender as it is considered a crime.

About Dubai

Introduction Dubai, the largest city in the United Arab Emirates, ranks as one of the leading world-class tourist, educational, entertainment and commercial destinations in the Gulf Region. With the social wealth brough
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